How does the rental process work once my rental selection has been made?
Once we determine your rental needs we will provide you with a formal rental quote. A reservation deposit will be collected to finalize your order through one of the payment methods listed below and your final guest count and balance payment will be due approx. 2 weeks prior to your event date. We recommend you reserve your Rental order at least 3-6 months in advance to insure the availability and any applicable special pricing; however, don't worry too much if you have not booked in advance as we can sometimes accommodate orders up to two weeks prior to an event date.
Rental Agreement Form & Payment Options
Please read over and submit the rental agreement found via the link below to reserve your order:
Rental Agreement - Terms & Conditions Form
Payment Option 1:
Payment Option 2:
Mail a check made out to Kate Ryan Linens, LLC to the following address:
Kate Ryan Linens
1906 North Armenia Avenue
Tampa, FL 33607
Payment Option 3:
You may also choose to remit your payment conveniently and securely via PayPal below:
FAQ’s & Answers
What size linen do I need for my tables?
Typical sized tables are as follows:
How will my rental order be delivered?
Customers in the Greater Tampa Bay area will receive our local delivery service at a date and time that is agreed upon when placing your order.
Customers requiring shipping will receive a tracking number via email as soon as your order leaves our warehouse. You can expect to receive your package a day or two before the event.
How much will my delivery or shipping cost?
Local delivery and pick up will depend on the exact delivery and pick up location. Please call our office or you may email us the delivery and pick up address by filling in your information on the request a quote page of our website. Once we receive your information we will be happy to provide you with a customized quote.
Customers requiring shipping: Shipping is based upon the total weight of your order, address and zip code. No sales tax is payable when shipping outside of the State of Florida.
Can I pick up and/or drop off my Linen order?
Yes, you may pick up or drop off your rental order at our Tampa location by appointment only. Please do not arrive at our Tampa location without an appointment, as someone may not be available to assist you with your pick up or return. Please call our office to schedule an appointment.
When do my rental items need to be returned?
If your rentals were delivered locally we will either return to pick them up following your event - if it is stated on your order that we will be picking up-or you may drop off your rentals at our Tampa location by appointment on the first business day following your event. Please do not launder, simply place the linen and /or chair covers in the bags that were provided free of food and debris ready for pick up.
Customers requiring shipping: Your package will include return shipment labels and it is your responsibility to schedule a UPS or Fed-Ex pick-up the first business day following your event, which in most cases is a Monday, or you may drop off your order at any UPS or Fed-Ex location. Please make sure your linens are dry and free of all food and debris as early as 8am and follow the return procedure that was included in your shipment. Be certain to affix the return labels securely; UPS or Fed-Ex cannot pick up your bags or boxes without return labels. It is imperative that the Fed-Ex driver or Fed-Ex drop off location give you a return receipt for your records. Once your order is returned to us, it will be inspected and counted. If there are any missing or damaged items we will notify you.
Do you make custom linen?
Yes, we can design & fabricate custom linen. We have access to thousands of different fabrics so, if you don’t see what you are looking for on our website just ask us.
Additional Questions not answered here?
Call or e-mail us and we will be happy to answer any questions.